This was a phenomenal experience with an auto body repair shop

After getting our 2010 Prius damaged in a hit-and-run while parked in Berkeley back in November, I finally found time on my calendar to get it in to get it repaired.  I set something up with my insurance company and they recommended another body shop in the area, but I decided to take it to Redwood City Auto Body after looking at the reviews on Yelp.  I’m glad I did!

This was a phenomenal experience with an auto body repair shop.  I don’t often get body work done, but I can’t imagine this going much better.  The owner of the shop (Alex) was extremely personable and easy to work with.  He couldn’t have been more accomodating from offering to take me anywhere I needed to go after dropping off the car to offering to drop the car off at my home when it was finished.  He also did a full detail on the car after completing the work and the car has never looked better.  Additionally, the repairs went very quickly and he always kept me informed of the status.  Alex was expecting to be done in about 4 days, but when he found additional damage after getting the bumper off he worked directly with the claims adjuster to get approval for the additional new work.  He just called me to let me know about the delay but handled everything with the claims adjuster for me.

From what Alex said, he opened this business about a year and a half ago after working at another shop in the area for a number of years. And he is clearly doing everything he can to establish himself as the best body shop in the area.  He goes above and beyond in terms of customer service with the detailing and delivering your car to you, and certainly works faster than most other body shops.  I would highly recommend Alex to anyone who finds themselves in need of some body work!

Jeff H. (Menlo Park, CA)